POS Service/Support
The ability to eliminate or reduce downtime for your POS system is crucial. If your POS system is not working, you cannot conduct business! A down POS system can not only cost you sales, but also repeat business. pcAmerica offers one hour of over-the-phone training to ensure that your POS system works properly and technical support 24 hours a day, 7 days a week.

Here are some questions to ask your POS supplier:

• Make sure that you understand how your POS provider handles support and technical issues. Do they offer only phone support or also on-site support?

• Do they offer replacement POS equipment to keep your operations running?

• What type of warranty comes with a POS system?

• What do they charge for technical support?

• Does your POS software vendor offer training?