Everybody makes mistakes—in business and personal life alike. But some mistakes—including common errors retailers and restaurant operators make when selecting and installing technology—can be avoided. Here are some of the most common mistakes we at pcAmerica have seen operators make, and how to avoid them.

1.      Prioritizing price over quality. The old adage, “You get what you pay for” certainly applies to point of sale software and every other application deployed in a store or restaurant. Select software and hardware with the next few years in mind. Additionally, insist on a maintenance contract that entitles you to regular “tune-ups” and quick service on your point of sale and other systems. Don’t let it lapse.

2.      Choosing “one-size-fits all” software. Software should have “wiggle room” for a bit of customization to suit your particular business. Even more desirable: software with features intended for an individual retail vertical. For example, Version 12.5 of pcAmerica’s Cash Register Express software has an option that allows service businesses, such as salons, to offer their customers the convenience of adding a gratuity directly to a credit or debit card transaction.

3.      Neglecting to check references. One of the best ways to determine whether a certain software solution is right for your establishment is to find out from at least one other retailer or restaurateur in the same market (e.g., an apparel retailer if your store sells clothing and a fast-casual restaurant if that is your niche) how it well it worked for them. Ask what “pain points” the reference(s) wanted to address and whether the solution and how well the solution and its individual features address these problems. Just as important, find out how quickly and effectively the vendor handled any concerns.

In a few days, we will share with you more potential mistakes to avoid when choosing and deploying retail and restaurant IT. To find out why pcAmerica’s Cash Register Express and Restaurant Pro Express are the right choice for your establishment, visit www.pcamerica.com