The holiday shopping season is practically here. Brick and mortar retailers have started hiring seasonal help and holiday promotions are finalized. In several weeks, shoppers will start pouring into shopping malls and retail stores, looking for the best deals and checking off their lists.

For retail centers, Black Friday doesn’t just signify the start of the holiday shopping season—restaurants in and around retail centers are busy preparing for the influx of shoppers, adding staff during peak hours and ensuring inventory levels are adjusted for added diners.

With several weeks to go before Black Friday, there is still time to install and train employees on a mobile POS solution, which will shorten wait times during high traffic days. A mobile POS will turn tables quickly, move lines and relieve stress on employees, who can then take a few extra seconds to have a pleasant exchange with each customer, answer questions or make menu recommendations.

The benefits of a technology upgrade are clear when you consider the alternative – long wait times will strain servers, who will feel pressure to work faster. Frazzled staff may not provide the enjoyable experience customers desire, especially after hours of fighting crowds and hauling bags. Stressed employees will make more mistakes in an effort to increase their table turnover, and these errors will take more time, money or resources to fix.
Systems installed by November 1 will give employees ample time to be trained and practice with the new POS, ensuring smooth service when the holiday season gets underway at the end of the month.

Long after the holiday season is over, an investment in a mobile POS will continue to pay off. Severs who can provide a higher level of service will earn extra tips, which will help retain staff and raise employee morale.

For more information about how you can upgrade your POS to Restaurant Pro Express™ Mobile, please call your account representative at 1-800-722-6374.