Mr. Miceli Pizzeria and Italian Restaurant is a family owned pizzeria that has served up pizza, salads and pasta to customers in Rockville Centre, New York for the last 35 years. Although the pizzeria offers delivery, take out and quick casual service, it saw its customer base dwindling.  In addition to not having a solid customer base, the restaurant also struggled with inventory control and payment processing security.

Mr. Miceli’s sought help from Long Island POS, which recommended a new POS system from Bematech, a leading point of sale hardware provider and Restaurant Pro Express™, a restaurant point of sale software package that provides fast operation, accurate order taking and dozens of reports through a user-friendly interface.

The positive effects of the new point of sale solution on Mr. Miceli Pizzeria are clear. The POS allows all of the orders—whether they are walk-in customers, delivery or take out– to be inputted and rung up in one system. For the first time, Mr. Miceli can track customers’ order history, safely process credit card transactions, secure the cash on-hand and print a transaction receipt.

Restaurant Pro Express also includes a digital signage capability, which assists with the restaurant’s direct marketing efforts. Long Island POS installed a new LV4000 LCD customer display that gives the pizzeria the ability to display rotating messages about in-store specials, social media mentions or advertising opportunities for vendors.

“I didn’t think it would be so easy to use a system that has so many features,” said Luca Miceli, owner of Mr. Miceli Pizzeria and Italian Restaurant.“It’s like night and day—we are now able to look back at certain days and times and compare the sales figures, which helps us plan staffing needs and maintain appropriate inventory levels. The new system allows us to do things we never could in the past.”