Gift Receipts Make Holiday Returns Easy
The holiday shopping season is in full swing, and people will spend the next several weeks looking for gifts that their friends and family will love. But finding a gift for the person who has everything can be tough for even the most dedicated shopper. These decisions are a little easier when purchases are made at stores using pcAmerica’s Cash Register Express™, which issues gift receipts to expedite exchanges and returns. Gift receipts, which omit purchase prices, may be presented as proof of purchase in lieu of the original receipt.
Gift receipts can save a lot of headaches after the holiday rush is over—especially considering a story in The Wall Street Journal that noted “10 to 15 percent of holiday gifts are returned or exchanged.”
Retailers also have the option of offering digital receipts, so shoppers can print out as many as they need. People are rarely able to keep track of all the receipts they receive, but these proofs of purchase are important, especially during holiday shopping time. If a receipt is lost among wrapping paper and gift bags, shoppers may simply print out another copy instead of being forced to keep or re-gift an item they would rather return.
The ability to make hassle-free returns moves customer service lines faster and increases the chance that people will shop at the store again. These email records also allow customers to keep, sort and retain purchase information for tax purposes or to double check credit card statements.
To find out how your store can issue gift receipts or activate the e-receipt option, please call your customer service representative at 1-800-722-6374.
Posted: December 3rd, 2013 under Point of Sale.
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