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Order in—and Outside–the Restaurant (Part 3 of a Series)

In the two most recent installments of this blog, we explained the value of certain essential restaurant point of sale software features. However, we’re not quite finished.

Consider this: In today’s competitive environment, operators must go the extra mile to compel, and make it simpler for, “takeout” customers to order from their establishments. Consumers are now gravitating toward online ordering capabilities and, given the chance to patronize a restaurant that offers it and one that does not, will almost always go for the former. Internet order acceptance capability stacks the odds in restaurants’ favor via an interface to the point of sale system that enables customers to not only place orders online, but to pay for them at the same time. Such a feature also adds efficiency and eliminates accidental omissions on the order processing side because employees need not “walk” orders from the point of sale to the back; rather, customer orders are automatically printed out in the kitchen.

Speaking of the kitchen, operators see equally significant advantages when restaurant POS systems tout enhanced order display capabilities. Printing orders transmitted from the point of sale to a kitchen printer, or displaying them on a kitchen video monitor, reduces theft and loss due to incorrect orders.

Finally, restaurant operators can eliminate long lines and speed up order processing at the point of sale when their point of sale system features integrated transaction processing for credit, debit and gift cards. Such integration means card-based transactions can be completed in as little as two to three seconds, versus up to a minute or more with systems that handle card processing as an entirely separate function.

pcAmerica is a restaurant operator’s source for the most feature rich restaurant point of sale software in the business. For more information, visit www.pcamerica.com