Menu Madness
Where would a restaurant be without its menu? No matter where you go in the world, every restaurant has one. Managing the menu in a point of sale system is a critical operation, as the items need to be categorized properly and set up so the servers can efficiently navigate the screens to get orders placed as quickly as possible.
Restaurant Pro Express™ makes inputting and managing menus easy, regardless of their length. Does the restaurant feature different menus for different courses? No problem–managers can configure different menus for breakfast, lunch and dinner. The restaurant POS system can be set to automatically switch between menus on a schedule while giving users the option to manually switch to a different menu at anytime.
The restaurant point of sale software also has the capability to run holiday menus, giving staff the opportunity to plan ahead. A Thanksgiving menu can be planned and programmed in advance for the holiday, then set to automatically turn on and off at the correct times.
When wait staff is selecting menu items, Restaurant Pro Express™ may prompt the server for modifiers for that item. If a diner orders a steak and wants mushrooms on top, the server can select that topping for the steak on screen. Modifiers can be forced, meaning they must be selected or optional. Servers are walked through the modifiers one at a time, which reduces the number of errors.
Modifier groups may be created to allow more than one selection when applicable, such as toppings on an ice cream sundae. In order to prevent kitchen backups or confusion, menu selections can be modified or deleted if the order hasn’t been sent to the kitchen printer. After that point, manager permission is required to make changes to an order.
The POS system also allows for shortcuts to reduce the amount of time the server spends at the terminal. For example, the “reorder round” functionality saves time by allowing servers and bartenders to reorder several drinks without having to manually reenter them.
The pcAmerica support staff can assist your restaurant with correctly setting up and using your Restaurant Pro Express™ software.
For more information, contact pcAmerica at 1-800-722-6374 or visit www.pcamerica.com/restaurant-point-of-sale.
Posted: April 19th, 2012 under Restaurant POS System.
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