Merchants looking to switch to a mobile POS have several factors to think about, one of the most important ones being the hardware they are going to purchase for their new solution. And while it’s exciting to be hip and have barely-there technology, is it the most practical?

If you’ve decided to take the plunge into mobile POS, a wireless network and point of sale package are all you need to get started. However, making the right hardware choices can be the difference in a smooth, successful changeover to mobile technology versus a rocky start and frustrated staff.

One of the most important pieces of equipment will be the handheld computer that the staff will use to ring up sales or take orders in a restaurant. The device needs to always be at the ready to take an order or complete a transaction. Can it fit into a pocket or an apron? How will sales people or servers ensure it’s easily accessible?

How the handheld will be carried is one of the biggest considerations, especially if the business is using a sought-after device like an Apple® iPod touch® or iPad®. Rarely will light-fingered customers or employees make off with a traditional handheld, but an unattended Apple® device would certainly be tempting.

Durability and ease of use is another concern. The screen should be bright enough that it’s easy to read and it shouldn’t be a struggle to enter in information. And sure, those slick-looking tablets are appealing, but what happens if it gets dropped? Or if it gets wet? Often times, a business that chooses an impractical mobile device will replace it so many times that it’s no longer cost effective.

Finally, consider your end goal. Are staff members going to process payments and print receipts on the spot? If so, consider purchasing an encrypted credit card reader that attaches to the mobile device.  Wireless mobile printers are also available for printing receipts without having to leave the customer waiting. pcAmerica’s mobile point of sale package interfaces with Epson’s Mobilink™ wireless mobile printer, enabling staff to either print a receipt on the spot or email customers a paperless receipt.

For more information about mobile POS and the choosing the equipment that is right for your business, please call your pcAmerica representative at 1-800-722-6374.