pcAmerica put its new weather-related technology improvements to the test during winter storm Hercules in early January. The slow-moving snow storm closed the East Coast office but employees were able to keep working from home, answering calls and serving their customers. “We learned several lessons from the wild weather we’ve seen over the last few […]

Target’s far-reaching data breach has raised new questions about payment security at the checkout line. As the third-largest company in the US, Target’s size makes it an attractive target for hackers. The investigation into the theft of 40 million credit card and debit card numbers during the holiday shopping season is still ongoing. Large companies […]

For shoppers that can’t decide on just one gift, a gift basket is a great way to give a little bit of everything. Practically any retailer can offer gift baskets in several prices and sizes or give shoppers the option to create their own. Now that it’s holiday time, gift baskets are everywhere, containing gourmet […]

Each year, a number of respected polling agencies and retail trade associations conduct their surveys to forecast how the holiday season is going to shake out. Will people spend more? Will they come out in droves or stay home to shop online? This year it looks like shoppers are watching their wallets, according to Accenture’s […]

If you heard “Frosty the Snowman” playing in the mall before Halloween, you aren’t alone…holiday shopping season began before we’d even sent kids out to trick or treat. What can retailers expect this year? Deloitte’s 28th Annual Survey of Holiday Spending and Trends has some predictions. It’s probably no surprise that 68 percent of people […]

BSM President Jim Roddy features pcAmerica CEO David Gosman in an exclusive interview at Money 20/20 in Las Vegas. They discuss several topics currently trending at the show, and in the industry at large. Gosman discusses important issues related to mobile payments, including keys to adopting mobile payment solutions both for larger businesses as well […]

Black Friday, the day after Thanksgiving, is a beloved shopping day for many who venture out at the crack of dawn to fight for the best prices on electronics, must-have toys and other items. But a September article in Time Magazine suggests that Black Friday may eventually go the way of the dinosaurs. According to […]

The Golden Crown Panaderia in New Mexico got its start as a commercial bakery, providing baked goods to some of Albuquerque’s finest institutions. When the bakery’s owner, Chris Morales, decided to convert his commercial operation into a more traditional retail and restaurant storefront, it quickly became a local favorite but the chaotic kitchen was causing […]

In a recent column in Vertical Systems Reseller Magazine, pcAmerica CEO David Gosman outlined the reasons why a business that should be tracking it’s customers’ sales history and rewarding their repeat business through a loyalty solution. Businesses that are not doing both could be losing money. While most retailers provide good face-to-face customer service, this […]

Pearl River-based pcAmerica is moving up—literally! In late August, the company left its offices on the second floor of Blue Hill Plaza Tower 2 for space that is 50 percent larger than its previous home. The company’s new office, on the 16th floor of Blue Hill Plaza Tower 1 offers the company several technology enhancements […]