pcAmerica has acquired San Diego-based MobiMagic, a software platform that extends POS capabilities onto mobile devices, enabling line busting in quick service restaurants, as well as tableside ordering and payment in table service environments. “pcAmerica’s Restaurant Pro Express™ Mobile is powered by MobiMagic, so it was a natural progression to acquire the company and add […]

pcAmerica has partnered with Granbury Solutions to give users running Restaurant Pro Express the ability to accept web and mobile orders via Granbury’s LetsGet online ordering and mobile app technology. The partnership enables pcAmerica customers to expand their ordering capabilities to include customized online ordering sites and branded mobile apps. Restaurants can use the new […]

Since the Target data breach, we’ve been reading about the other companies who have been victims of breaches, too. Although it’s mainly larger companies making the news, don’t think medium and small businesses are immune. Any business can suffer from a breach and this is not anything you want to make headlines about. And with […]

During the holiday shopping season, Target suffered one of the largest security breaches in history, seeing the theft of 40 million accounts and 70 million customer records containing personal information. In the month following, Target’s customer traffic hit the lowest point in three years, according to a March story in USA Today. The company’s sales […]

In February, the Merchant Customer Exchange (MCX) added Paydiant, a software-only, cloud-based solution that gives restaurants and retail stores the ability to accept mobile payments and offers using their existing POS infrastructure, to its custom-developed mobile commerce infrastructure. Paydiant’s technology will allow MCX member merchants to leverage existing smartphones, point-of-sale (POS) and payment terminals. MCX […]

There are so many benefits to eCommerce: a new customer base, 24/7 shopping and the fact that your customers don’t even need to leave their house to get the products they love. Despite all the benefits, retailers need to be aware of the potential for fraud. In 2012, the total U.S. online revenue losses reached […]

After you have purchased a new system – or in the years leading up to your next upgrade – it is extremely important to follow the necessary steps to ensure that you are getting as much value out of it as possible. After all, it is the center of all of your daily tasks and […]

It’s important that your POS system keeps your restaurant or retail store running smoothly, rather than disrupting your operations and displeasing your employees. Your system should not make the checkout process a difficult one or the training process a long one. Here are three signs that your POS system is unreliable, and that it’s time […]

At pcAmerica, a new year means many things: new technology, new challenges and changes in shopping expectations and behaviors to consider. What can your business expect in 2014? David Gosman, CEO of pcAmerica, gave his opinion to Vertical Systems’ Reseller Magazine for its sixth annual Review and Outlook issue. Here are some highlights: Customer service […]

According to the National Retail Federation, gift cards remain a popular choice this holiday season. A Bankrate survey of 1,001 people revealed that two-thirds of those surveyed had given a gift card as a gift, while two-thirds reported receiving one. One-third of people requested gift cards from stores and restaurants while just over half (53 […]