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Playing With The Pros (Part 1 of a two-part series)

Unlike sources whose roster of services does not include support, ISVs and full-service VARs also employ teams of experts whose experience allows them to get to the heart of customers’ problems immediately.

Staying On Track

Pencils down! Put those notebooks away! While retailers have for years used paper-based methods to track inventory, it’s time to consider replacing paper-based methods with a much more functional handheld system.
Unlike manual methods for inventory-counting and receiving, automated handheld systems allow data to be captured by and accessed from retailers’ systems in real time.

pcAmerica joins Retail Solutions Providers Association

“The decision to join the RSPA and attend their annual convention is an important part of our growth strategy as our company actively looks to recruit new reseller partners,” stated David Gosman, CEO of pcAmerica. “The RSPA membership is well known and respected as leaders in the point of sale industry.”

Sold On Integration (and Other Retail POS Software Trends)

It’s not your father’s cash register. POS solutions from companies like pcAmerica are becoming ever more functional. The following is just a peek into what’s going on in the retail POS systems arena:

Serving Up New Restaurant POS Trends

Loyalty is being integrated into social networking applications as a growing number of customers gravitate away from traditional ways to track rewards, and as restaurateurs seek new means of attracting and retaining clientele.

Making The Connection

Social networking is a marketing method that can and should be employed by restaurant chains and smaller, independent businesses alike. Increasingly, consumers are looking for a personal touch when it comes to communicating with the stores and restaurants they patronize.

The Buck Doesn’t Stop Here (Part 3 in a Gift Card Series)

So you’ve altered your gift card program to adhere to new mandates set forth by the Credit Card Act of 2009 and are ready to sit back and revel in the sales? Not so fast!!

Full Disclosure (Part Two of a Gift Card Series)

Your disclosures must also specify the exact amount of each additional fee to be charged in conjunction with a gift card, and how frequently it will be subtracted from the balance (for example, a $3 dormancy fee every two months).

Putting Repeat Business On the Menu (Part 2 of Two-Part Restaurant POS Series)

While the advanced features of a good restaurant POS system can be instrumental in cutting costs, there are other benefits to be reaped from using a configuration that isn’t just a cash register. The ability to generate repeat business and bolster incremental sales tops the list.

Credit Where Credit is Due

If you’re among retailers and restaurant operators that have yet to jump on the credit and debit card acceptance bandwagon, you’re almost definitely doing your business a disservice. For one thing, offering customers the convenience and option of paying with “plastic” increases their satisfaction—a boon to repeat business. Accepting credit and debit cards also improves […]