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Archive for November, 2013

Deloitte’s Holiday Survey: More Local Stores, Browsing from Mobile Devices

If you heard “Frosty the Snowman” playing in the mall before Halloween, you aren’t alone…holiday shopping season began before we’d even sent kids out to trick or treat. What can retailers expect this year? Deloitte’s 28th Annual Survey of Holiday Spending and Trends has some predictions. It’s probably no surprise that 68 percent of people […]

Exclusive pcAmerica CEO David Gosman with BSM President Jim Roddy

BSM President Jim Roddy features pcAmerica CEO David Gosman in an exclusive interview at Money 20/20 in Las Vegas. They discuss several topics currently trending at the show, and in the industry at large. Gosman discusses important issues related to mobile payments, including keys to adopting mobile payment solutions both for larger businesses as well […]

It’s Holiday Time, Is Your Webstore Ready?

Over the course of the last year, the pcAmerica staff has helped many of our clients establish their first webstores. And just in time–Internet Retailer predicts that e-commerce spending is expected to jump 15 percent in November and December for the holiday shopping season. The article projected that Americans will spend “$61.8 billion, up from […]

Tablet POS = No More Lines

At pcAmerica, we love the holiday shopping season. It’s good for our customers and many of our families enjoy it too —after all, who doesn’t like scoring a good deal? This year, pcAmerica is pleased to offer our customers a tablet-ready version of Cash Register Express™ and Restaurant Pro Express™.  After fighting crowds, shoppers don’t […]

Mobile POS to Triple by 2018

A new report from Infogroup revealed that the number of retailers using mobile POS will triple in the next five years. Currently, about 26 percent of retailers employ this technology to reduce wait times, review product availability and provide a faster, higher level of customer service. A mobile solution with line busting capability is a […]

Is Black Friday Doomed?

Black Friday, the day after Thanksgiving, is a beloved shopping day for many who venture out at the crack of dawn to fight for the best prices on electronics, must-have toys and other items. But a September article in Time Magazine suggests that Black Friday may eventually go the way of the dinosaurs. According to […]

CRM and Loyalty Plans Help Stores Draw Additional Business

In a recent column in Vertical Systems Reseller Magazine, pcAmerica CEO David Gosman outlined the reasons why a business that should be tracking it’s customers’ sales history and rewarding their repeat business through a loyalty solution. Businesses that are not doing both could be losing money. While most retailers provide good face-to-face customer service, this […]