During the holiday shopping season, Target suffered one of the largest security breaches in history, seeing the theft of 40 million accounts and 70 million customer records containing personal information. In the month following, Target’s customer traffic hit the lowest point in three years, according to a March story in USA Today. The company’s sales […]

In February, the Merchant Customer Exchange (MCX) added Paydiant, a software-only, cloud-based solution that gives restaurants and retail stores the ability to accept mobile payments and offers using their existing POS infrastructure, to its custom-developed mobile commerce infrastructure. Paydiant’s technology will allow MCX member merchants to leverage existing smartphones, point-of-sale (POS) and payment terminals. MCX […]

After you’ve selected a new POS system, the work isn’t over. It’s time to prepare for the install, so are you ready? Here are some things to consider: Set realistic goals: Your business will be the only one that suffers if you go live before everyone is prepared. Give yourself and your staff enough time […]

There are so many benefits to eCommerce: a new customer base, 24/7 shopping and the fact that your customers don’t even need to leave their house to get the products they love. Despite all the benefits, retailers need to be aware of the potential for fraud. In 2012, the total U.S. online revenue losses reached […]